FAQ

How do I get tickets for booking the tours with you?

As soon as you book any of the tours or other services with ExcursionGo you will receive the vouchers to e-mail address that you’ve entered in the shopping cart. (If, however, the mail isn’t appearing in your inbox, please check the spam section and junk box.). We highly recommend that you print out these vouchers, as they hold some valuable and useful information such as the included and excluded content, date, time, pick up location, price, list of necessities, and more. You can also become a member of ExcursionGo and see all the details from your own account.

You can book many tours and activities around Turkey by using www.excursiongo.com

Is getting a printout of my tickets mandatory?

Although the printing of your tickets is desirable, it is not mandatory. If you aren’t able to print out your tickets you can use your electronic ticket from your smart phone to our suppliers. Don’t forget becoming a member of our website will give you many advantages like discount coupons and many others. You can also see all your coming or past activities through your account at any time you like.

What if I lose my tickets?

If you lose your tickets, you don’t have to worry because all of your information, as well as tour and payment details are already in our software system. All you have to do is get ready once the tour time comes. If you have internet acess , you can always login to your account and check all these details.

Should I always let you know the hotel room number?

We prefer to have your room number information because that makes our job much easier. Our staff will have less trouble finding you on the tour day, which comes in handy because during mid-summer our staff members tend to get very busy, so punctuality is necessary. Your room number will be treated as a highly classified information and it will not be misused in any way.

Are transfer services available?

Pick-up and drop-back services to your accommodation in many holiday resorts are complementary or requries an extra charges. Details about pricing, locations and timing is given on each single tour page. All of our vehicles are regularly maintained, comfortable and safe, so you are guaranteed to have a pleasant transfer before and after your tour.

About Us

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